Worldwide travel insurance, virtual doctors, multilingual mental health support, peace of mind, and so much more.

All the things you want and need, all in one place.


Worldwide Travel Coverage


Travel coverage is the foundation of Backpack. Providing assurance that your travellers have the coverage they require when experiencing a medical emergency or trip interruption.


KEY FEATURES:

  • 365 days of worldwide travel insurance
  • $2 million-dollar coverage per incident
  • Including medical and non-medical evacuation
  • Accidental Death & Dismemberment Coverage
  • 30 days coverage in home country
  • Trip Cancellation/Interruption
  • Lost Baggage
  • 24/7 multilingual emergency assistance & case management
  • Worldwide medical facility network
  • Direct Billing
  • Supplemental coverage add on: Personal liability and malicious acts

24/7 Emergency Assistance


24/7 multilingual medical assistance, case management and general assistance.


Supporting the student, parents, and university is our mandate. VIP has extensive experience with case management and working with our travel provider upon notice of a member's injury, hospitalization, or death, and liaises with the university and dedicated campus contact.

Worldwide Student Assistance Program


Providing immediate multilingual access 24/7, 365 to Masters Level clinicians; anytime, anywhere.


CONNECT VIA:


Telephone

Live Chat

In-Person

Web Portal


Cultural Diversity


New country, new cultures.


With a focus on easing the transition of students visiting or settling in new countries, we provide students with information on Cultural Competency that highlights various cultural norms, communication and conflict resolution techniques.




Removing barriers to health care.


Direct2U Doctors provides your students 24/7 access to virtual medical care from a team of doctors, anywhere, anytime.

Using a smartphone, tablet, or laptop, your student can access doctors from the comfort of their home with no out of pocket expense.

Direct2U Doctors can:

  • Diagnose and treat most minor ailments
  • Available abroad and upon return to Canada

A unified, seamless point of access to support your travellers.

Find out more!

Technology


Quick and efficient ways to stay connected and safe.


Dedicated website with student and administrator dashboards to access resources and tools pre-departure, during time away, and upon return.

Portal to upload and securely house important travel forms and documents.

Pre-Departure Orientations



Face-to-Face and virtual pre-departure orientations and education modules for students, staff, and faculty.

Sessions and content are flexible and can be customized for your programs and demographic.

Backpack is powered by StudentVIP International.


Find out more!

Do you have questions about Backpack?


Email Samantha Morneau